Returns & Exchanges
At Cleens, we want you to be completely satisfied with your fashion investment. If your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
2
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing